Troubleshooting

This page contains answers to common questions and issues that users encounter when using Port, organized by topic.

Choose a topic below to find the relevant answers and solutions:

• General - account, organization, catalog, and security questions.
• Ocean integrations - installation, validation, mapping, and connectivity issues.
• Actions - actions stuck in progress and backend setup.
• Port execution agent - agent startup, authentication, Kafka, and TLS errors.
• GitHub - live events, entity deletion, pagination, and mapping issues.
• GitLab - resync errors, token scopes, and version compatibility.
• Azure DevOps - deleted repositories, sync, and ingestion issues.

API

To troubleshoot requests to Port's API, refer to the API troubleshooting section.